Borrowing and Renewing in Fall 2020
Contact Us About Borrowing and Renewing Materials
Returning Library Materials and Overdue Materials
Overview of the book retrieval and pick up process
Requesting a book for delivery (instructions)
Requesting a book for pick up (instructions)
Requesting an appointment for pick up (instructions)
The due date on all borrowed materials originally due between, March 13 - August 31 has been automatically extended. No fees or fines have been assessed on those items.
During this time, only materials held by GW Libraries were circulating to the GW community and there was no urgency to have materials returned. Now that consortium loan services have resumed, it is important that items are returned so that they can remain available to the GW and WRLC community.
Beginning on September 1, due dates will no longer be automatically extended. To avoid items becoming overdue, borrowers must renew outstanding items online through their library accounts. Borrowers may renew items up to three times, but this will no longer be done automatically. Once an item has met its renewal limit it must be returned to the library.
For any questions or concerns regarding material returns, e-mail GW Libraries' Access Services team.
I am local and can travel to Gelman Library. Can I return my checked-out items to the library?
Yes. The library book drop is open 24/7, and you may use it to return your library materials at any time. When facing the building, the book drop is located to the far right of the revolving doors. Please remember to wear the recommended face covering and practice safe physical distancing while on campus.
I would like to return my checked-out items, but I am unable to get to campus. How do I get them back to you?
You can mail them to:
The George Washington University Gelman Library
Attn: Access Services Department
2130 H St. NW
Washington, DC 20052
Please pack your books securely in a bubble mailer or sturdy box to avoid damage and shifting during transit. We strongly suggest that you use a trackable mailing method such as USPS, UPS or FedEx. Please note that you are responsible for library materials until they are received by a staff member.
Can I return my interlibrary loan or WRLC materials to Gelman Library?
Yes. You may mail or directly return all items currently checked out to your library account to Gelman Library. We will remove the items from your account and send them back to the appropriate library.
My borrowed items were in my residence hall and are packed in storage. What should I do?
Please e-mail the GW Libraries' Access Services team to make arrangements for your special circumstances. Once you have access to your personal belongings, please return them in person or by mail (see mailing instructions above) to the Gelman Library.
I asked for my borrowed items to be returned to the library as part of the pack and store process. How will I know you've received them?
Please check your library account to see if the items are still active in your account. If so, please e-mail the GW Libraries' Access Services team to make arrangements for your special circumstances.
I’m graduating or not returning to campus in the fall. If I return my items, how can I be sure they are no longer on my account?
We wish you all the best in the future! You will no longer have access to your library account, so please e-mail the GW Libraries' Access Services team so we can verify for you if your items have been received and removed from your record.